PAYMENT & PRICING POLICY​​

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At Shunya Theory, we believe in clear pricing and secure payments. Here's everything you need to know:

 

1. Accepted Payment Methods

• UPI (Google Pay, PhonePe, etc.)

• Debit/Credit Cards (Visa, Mastercard, RuPay, Amex)

• Net Banking

• Wallets (subject to gateway availability)

• Cash on Delivery (COD)* for select pin codes

All payments are processed through secure third-party gateways. We do not store your card or banking details.

 

2. Transparent Pricing

• All prices are in INR and inclusive of GST

• Any shipping charges will be clearly shown at checkout

• Prices may change during sales or campaigns without prior notice

 

3. Cash on Delivery (COD)

• Available on select pin codes

• A nominal handling fee may apply (visible at checkout)

• Orders may require phone/address verification

• We reserve the right to cancel COD orders if verification fails

 

4. Offers & Coupons

• Apply valid offers or coupon codes at checkout

• Offers cannot be combined unless explicitly stated

• Misused or expired codes will not be reissued

 

5. Failed Payments

• No amount is deducted on failed payments

• In case of a charge without order confirmation, email us with proof

• Refunds (if any) are processed within 5–7 working days

 

6. Cancellations & Refunds

• Refunds are applicable in the following cases:

  • Order cancellations before shipment

  • Returns requested within 7 days under our limited-time no-questions return policy

• Refunds will always be issued to the original payment method.

• Exchanges remain available as per our Exchange Policy.

 

7. Need Help?

For payment-related queries:

• Email: support@shunyatheory.com

• WhatsApp: 91-8595514821

• Mon–Sat, 11 AM – 6 PM IST